Terms & Conditions


*Custom Fit Stereo Plug Products: To work, Fit**, be free from defects in manufacturing materials and workmanship for one (1) year from date of delivery. The cable is a wear component and is only covered for 90 days under the manufacturers defect warranty. Products are durable, not represented as indestructible. Custom Fit NON-Electronic Products: To fit, be free from defects in manufacturers materials and workmanship for one (1) year from date of delivery. Adapter products: To be free from manufacturers defect for a period of one (1) year from date of delivery. Custom Fit "Made on-site" ear plugs: To fit and be free from manufacturing defects for a period of one (1) year from date of delivery. Purchaser agrees to hold harmless Persona Medical, (Earasers, Inearz Audio, Inearz Sport) and any of its employees, affiliates, associates, technicians, volunteers, promoters and vendors for any possible damages that could occur from making or use of any Persona Medical products. WARNING: Hearing loss and/or damage may occur while wearing any sound protecting or sound generating product. The odds of loss and/or damage increase if the product is used at more than a moderate volume level or in a way not describe in the user manual. In some states, there are laws that prohibit the use of such products, in particular while using any motorized vehicle or in any condition that requires safety awareness, and purchaser accepts full responsibility to adhere to these laws and the liabilities and repercussions thereof. Purchaser agrees the product is purchased with "NO SIGNATURE REQUIRED" and assume all responsibility and accept these terms and conditions prior to use. Any modification to the product will void the warranty. Purchaser agrees product is only for their own, personal use, and not for any third party. Custom made products are non-cancelable and not eligible for refund or a charge back on credit card. All product repairs must be pre-authorized prior to return, RMA number and be insured for shipping loss. Any unauthorized repairs or items lost in transit, missing parts, with or without confirmed delivery, to or from Persona Medical, are the buyers responsibility. Unless notifying us in writing or via email, electronic orders will automatically be "opted in" to our email distribution list. If purchaser disagrees with any part of this TERMS AND CONDITIONS, they must make Persona Medical aware prior to the start of any work to be done.